User avatar
hirofumi
Topic Author
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Mon Mar 13, 2017 5:31 am

In January I flew Jakarta to Kuala Lumpur on KLM's B777-300ER. It's a short flight - about 1.5hr flying time but the experience impressed me quite a lot.

Image
Skyteam livery

Image
Business Class cabin

Image
Business Class cabin

Image
Business Class cabin

And now the Economy.

Image
Economy cabin

The seating arrangement is 3-4-3 and the seat pitch only 31" according to SeatGuru. I was expecting a very tight seat but to my surprise when I sat down the seat pitch felt as if it was 33"~34". I guess it's due to the slimness of the seat. I sat on a window-less window seat and my neighboring middle seat was lying empty so perhaps if someone was sitting next to me I may have felt the squeeze, but the comfort level wasn't bad at all.

Image
Is it really 31"?

I love the interior design of KLM aircraft. The seat, the wall logo, and even the table with little KLM blue frames.

Image
The seat

Image
Nice blue-finishing touch!

Image
Very-easy-to-navigate TV screen

Image
Headphones

Image
Variety of channels to keep out of boredom

Image
Comfy leather (I think) adjustable headrest.

While the headrest looked really comfy, it was too high up for me - I'm 6'6" (167cms) so I'm a bit short for an average Dutch person :-)

Image
Safety video

I love their safety video. They use traditional Royal Delft Pottery paintings and turning that into an animation. Pretty amazing. I just love how KLM brings their home country element to their cabin.

Image
Safety video animation

Image
Economy cabin

On this flight, a snack consisting of hot veggie pie was served. Again, there is a Dutch element on the package! It was light and good.

Image
Snack

Image
Veggie Pie

Image
The filling

Image
Along with orange juice

The best part of the in-flight experience was the crew service. They were so polite and charming! While that'd be expected in Business Class I felt the same level was also presented in Economy (perhaps Business on KLM receives a step above that).

Image
Getting close to destination

KLM's moving map is great. It's a touch screen, and you can even adjust it look from 2D to 3D like on Google Earth.

I was actually quite biased in thinking that Economy in European carriers would be "rough". Initially I was I having an image of tight squeezed seats with all low cost measures but I was blown away by how comfy the seat was. The simple cabin design also gives a relaxed environment and last but not the least the friendly crew.

I'd love to fly KLM again!
 
User avatar
TheFlyingDisk
Posts: 941
Joined: Mon Jun 09, 2008 12:43 pm

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Mon Mar 13, 2017 5:48 am

I totally agree with you. After hearing a lot of sob stories from posters here I also had the same stereotype of European carriers & their less than stellar experience, but KLM proved me wrong.

Since I often find that their fares from KUL-CGK are lower than Malaysia, Garuda and even AirAsia, they've become my preferred carrier of choice to travel to CGK. Heck, I might just chose KLM to fly to Europe soon!
I FLY KLM+ALASKA+QATAR+MALAYSIA+AIRASIA+MALINDO
 
User avatar
hirofumi
Topic Author
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Tue Mar 14, 2017 3:58 pm

TheFlyingDisk wrote:
I totally agree with you. After hearing a lot of sob stories from posters here I also had the same stereotype of European carriers & their less than stellar experience, but KLM proved me wrong.

Since I often find that their fares from KUL-CGK are lower than Malaysia, Garuda and even AirAsia, they've become my preferred carrier of choice to travel to CGK. Heck, I might just chose KLM to fly to Europe soon!

Their CGK-KUL fare was so low! Yes, lower than AirAsia. And Business Class was less than USD 200 which also was a great deal (though I felt due to the length of the flight Economy was sufficient). I think they serve full meal in J. KLM, along with Austrian J is my favorite airline in Europe! Now I just wish I could fly on AF one day...
 
User avatar
anaknegeri
Posts: 52
Joined: Mon Jun 20, 2016 11:19 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Fri Mar 24, 2017 2:07 pm

Nice report, sir.

Today KLM is my 1st choice for KUL-CGK route, but not CGK-KUL as it arrives in KUL too late. It offers really cheap fare.

BTW you got the aircraft with Skyteam iivery. Interesting.
 
User avatar
hirofumi
Topic Author
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Tue Mar 28, 2017 6:25 pm

anaknegeri wrote:
Nice report, sir.

Today KLM is my 1st choice for KUL-CGK route, but not CGK-KUL as it arrives in KUL too late. It offers really cheap fare.

BTW you got the aircraft with Skyteam iivery. Interesting.

Thanks! I shall try their Business Class the next time I get the chance to fly with them on this sector.
 
AntonioMartin
Posts: 168
Joined: Thu Jul 27, 2017 11:58 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Sat Aug 05, 2017 9:42 am

Special livery aircraft 2, ah?
 
User avatar
eastafspot
Posts: 1019
Joined: Tue Jan 29, 2008 5:19 pm

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Thu Nov 16, 2017 3:02 pm

Short and sweet TR Hirofumi,
Like many other airline hard product may vary considerably. Here you have shown us the best of KLM which is nowhere what I'd last experienced with their A330 ;-)
Their 747 is fine though and the hot veggie snack in your flight looks decent!

Thanks for sharing
Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
 
User avatar
hirofumi
Topic Author
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Fri Nov 17, 2017 4:11 pm

eastafspot wrote:
Short and sweet TR Hirofumi,
Like many other airline hard product may vary considerably. Here you have shown us the best of KLM which is nowhere what I'd last experienced with their A330 ;-)
Their 747 is fine though and the hot veggie snack in your flight looks decent!

Thanks for sharing

Thanks for the comment eastafspot. I haven't flown on their A330 but have done 747, 777-200, and now-gone MD-11 and found the seats quite comfortable. Now I'm actually inclined to try out the A330 to compare!
 
User avatar
WROORD
Posts: 706
Joined: Sun Mar 15, 2009 5:36 pm

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Fri Dec 01, 2017 1:47 am

Glad you had a very nice flight with KLM. I flew with them many times to AMS and most flights are fine. Like with any airline you sometimes get crew members that are a bit stiff, but overall they are very nice. My new fav is Swiss. Zurich airport especially in the morning lets you to transfer to an intra-European flight in less than 45 min.
 
blandy62
Posts: 72
Joined: Tue Jul 12, 2016 12:47 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Sat Dec 02, 2017 1:05 am

[quote="hirofumi]Their CGK-KUL fare was so low! Yes, lower than AirAsia. And Business Class was less than USD 200 which also was a great deal (though I felt due to the length of the flight Economy was sufficient). I think they serve full meal in J. KLM, along with Austrian J is my favorite airline in Europe! Now I just wish I could fly on AF one day...[/quote]

I flew in C on that segment last year. Definitely great crew. As for the meal, it was not really a full meal, more like a nice single dish but that was perfectly adequate for this short flight and for sure much better than what you would get intra Europe for a similar length flight.
 
User avatar
hirofumi
Topic Author
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Sun Dec 03, 2017 9:29 am

WROORD wrote:
Glad you had a very nice flight with KLM. I flew with them many times to AMS and most flights are fine. Like with any airline you sometimes get crew members that are a bit stiff, but overall they are very nice. My new fav is Swiss. Zurich airport especially in the morning lets you to transfer to an intra-European flight in less than 45 min.

Swiss is one of the major European airlines that I have never flown before, and I've always wanted to try it out! Haven't been to Zurich airport either. It's now on my list to fly with them and get a transit experience :-)

blandy62 wrote:
I flew in C on that segment last year. Definitely great crew. As for the meal, it was not really a full meal, more like a nice single dish but that was perfectly adequate for this short flight and for sure much better than what you would get intra Europe for a similar length flight.

Just for curiosity - does single dish really mean single, or did it come with a side and dessert? I've read a couple of reviews online and saw really beautifully presented Indonesia-European fusion meal created by a celebrity chef. After experiencing great service in Y I now don't mind paying a bit more to test out business class if I'll have a chance to fly this sector given the fare remains attractive.
 
blandy62
Posts: 72
Joined: Tue Jul 12, 2016 12:47 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Mon Dec 04, 2017 5:05 am

I meant that everything was coming on one tray. But yes it was like what you described from on the other reviews posted. Definitely impressive for a 1:30 hour flight. Definitely for fare, it is absolutely worth to fly C
 
User avatar
hirofumi
Topic Author
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Re: Impressive 5th Freedom KLM Flight: CGK-KUL in Y

Tue Dec 05, 2017 6:51 am

blandy62 wrote:
I meant that everything was coming on one tray. But yes it was like what you described from on the other reviews posted. Definitely impressive for a 1:30 hour flight. Definitely for fare, it is absolutely worth to fly C

Thanks for the clarification :smile:

Who is online

Users browsing this forum: Marco, mxp and 23 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos