ExpatFlyer
Topic Author
Posts: 105
Joined: Sat Jun 20, 2015 8:22 am

Casa Alitalia lounge at MXP

Sat Feb 04, 2017 11:18 pm

Hi guys, on my way back to sunny Florida from my semiannual trip to Asia, I stopped over in Milan, Italy, for few days as I was invited to do a lecture on the topic of bilateral free trade agreements, market-entry strategy and internationalization at a graduate class of soon-to-be new MBAs.

So for the final part of the trip, from Milan to Fort Lauderdale, I opted to fly Alitalia from MXP to JFK and then onward connecting with Delta from JFK to FLL, and enjoyed the pre-boarding by having one of the best business/first class lounge experience at the new Casa Alitalia lounge at Milan-Malpensa airport:

Image

Alitalia has never been known for outstanding quality or service but after Etihad acquired a 49% stake in the Italian flag airline, the company has been totally restructured, reorganizing and streamlining team, fleet and network, and giving priority to revamping the flight experience either on the ground and on-board.

This also reflected in the new Casa Alitalia lounge which showcases the very best of Italian style and excellence, paying attention to details, from the interior decor to the dining and wining experience.

And indeed the lounge is truly Italian, from the hospitality concept to the cuisine, providing a genuine homely feeling to the passengers who can access the lounge (those who travel business class or enjoy the elite plus status with SkyTeam) and immediately get the feeling of being guests and not just the average passenger.

From Poltrona Frau, the iconic Italian design sofa brand specialized in hand-crafting (and Poltrona Frau is also familiar to premium passengers flying first class with Singapore Airlines and flying the Residence with Etihad) to Richard Ginori chinaware, from Cantine Ferrari sparkling wine to Lavazza coffee and Terme di Sirmione spa and wellness products, everything is Italian.

The Casa Alitalia lounge at Milan-Malpensa is relatively small, just 500 sqm., or about 5,400 sqf., can accommodate up to 90 guests, and it's been designed more like an Italian home with a foyer, a living/conversation area, cooking and dining areas, along with a business meeting room.

On top of this a live cooking/open kitchen where a chef prepares a selection of pasta dishes following Italian traditional regional recipes, and a bar area where to enjoy the typical Italian aperitivo or tasting a selection of Italian wines.

Well, brief intro and now let's give space to the pics, and everything starts with a toast:

Image

Image

Image

Image

Then onward to visit the lounge:

Image

Image

Image

Image

Image

Image

Image

Image

Image

So how about starting with a duo of home-made pasta just prepared in the open kitchen?

Image

Image

Image

Image

Image

Image

Image

Image

Then onward to the buffet counter:

Image

Image

Image

Image

Image

Image

Image

Image

Image

Image

And now on the sweet side:

Image

Image

Image

Image

Image

Image

And closing with a strong espresso coffee and another glass of Trento DOC sparkling wine:

Image

As all good things come to an end, a farewell pic together with the highly friendly and professional lounge team, wearing the latest Alitalia uniform for ground staff, before heading to gate B09 for boarding AZ 604 to New York-JFK:

Image

Well, that's all for now, and until next time I wish you all the best, and have a great week-end.
It's so Miami!
 
debonair
Posts: 2998
Joined: Sat Jan 03, 2004 10:50 pm

Re: Casa Alitalia lounge at MXP

Sun Feb 05, 2017 10:25 am

The lounge looks fantastic - great improvement!

BTW. is a TR for the MXP-JFK flight coming up soon? Would be interesting to compare the AZ product against EK's on the same route!
 
Cointrin330
Posts: 421
Joined: Sat Jul 16, 2016 12:23 pm

Re: Casa Alitalia lounge at MXP

Sun Feb 05, 2017 3:57 pm

Looks very nice and competitive with what other major airlines have to offer in this category. Clear to see some of the Etihad color palettes showing, particularly on the wall design. The pattern on some of the dining plates are a little dated. The re-brand of AZ is great. Whether AZ survives or not, that's another story.
 
Airdolomiti
Posts: 695
Joined: Fri May 16, 2003 10:05 pm

Re: Casa Alitalia lounge at MXP

Sun Feb 05, 2017 5:35 pm

The new AZ lounge looks like a positively club-level experience, every bit as sparkling as the Ferrari Maximum Brut they serve. Thanks for sharing.
 
ExpatFlyer
Topic Author
Posts: 105
Joined: Sat Jun 20, 2015 8:22 am

Re: Casa Alitalia lounge at MXP

Fri Feb 10, 2017 6:49 pm

debonair wrote:
The lounge looks fantastic - great improvement!

BTW. is a TR for the MXP-JFK flight coming up soon? Would be interesting to compare the AZ product against EK's on the same route!


Hi Debonair, I just posted a TR with a snapshot of the in-flight gourmet dining in AZ en-route MXP-JFK. Just click here http://www.airliners.net/forum/viewtopic.php?f=9&t=1355189.
Enjoy the week-end.
It's so Miami!
 
ExpatFlyer
Topic Author
Posts: 105
Joined: Sat Jun 20, 2015 8:22 am

Re: Casa Alitalia lounge at MXP

Fri Feb 10, 2017 6:54 pm

Airdolomiti wrote:
The new AZ lounge looks like a positively club-level experience, every bit as sparkling as the Ferrari Maximum Brut they serve. Thanks for sharing.


Hi Airdolomiti, indeed the new Casa Alitalia lounge provides a great club-level experience which is unique and differentiates from most lounges which with few exceptions are quite average at the very end.
As Coco Chanel used to say "luxury is a necessity that begins when necessity ends", and it is essential for airlines to create a distinctive experience to raise the bar of lounge style and experience, and flying style and experience.
Have a great week-end.
It's so Miami!
 
User avatar
usdcaguy
Posts: 1162
Joined: Mon Jan 26, 2004 12:41 pm

Re: Casa Alitalia lounge at MXP

Wed Mar 15, 2017 3:41 am

Looks almost like an Italian restaurant. The food looks delicious and makes me hungry. I wonder, though, how many people want much more than light snacks in a lounge. The staff look delightful in their uniforms.
 
User avatar
hirofumi
Posts: 251
Joined: Tue May 03, 2011 4:21 am

Re: Casa Alitalia lounge at MXP

Wed Mar 15, 2017 4:39 am

The lounge looks amazing! I think it's also equivalent of First Class lounge on other airlines. Hope Alitalia will improve their financial situation...
 
User avatar
eastafspot
Posts: 1019
Joined: Tue Jan 29, 2008 5:19 pm

Re: Casa Alitalia lounge at MXP

Thu Mar 23, 2017 1:00 am

Hi there,

Looks truly trendy with the Italian style !
Where is exactly located the lounge? Is it accessible only for AZ pax long haul or for any STE+ too flying long haul? I'm not familiar with MXP...

Thanks for sharing
Fly with Air Burundi, Air Tanzania, Air Uganda, Kenya Airways and Rwandair...Jumuiya ya Afrika mashariki
 
User avatar
11725Flyer
Posts: 1032
Joined: Mon May 30, 2016 4:51 pm

Re: Casa Alitalia lounge at MXP

Sun Mar 26, 2017 7:52 pm

Wow. I'd get to the airport even earlier than normal just to hang out in there. Thanks for the pictures!

Who is online

Users browsing this forum: PanAm788 and 39 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos