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airkas1
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Re: Photos not showing up after acceptance?

Wed Nov 15, 2017 6:02 am

Hey Steve,

I'm very sorry for the lost photos and have sent the developer a message. In any case, I'm confident that he will make the photos appear, but I think the counter starts at the moment of acceptance :frown:
 
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scbriml
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Re: Photos not showing up after acceptance?

Wed Nov 15, 2017 8:24 am

airkas1 wrote:
Hey Steve,

I'm very sorry for the lost photos and have sent the developer a message. In any case, I'm confident that he will make the photos appear, but I think the counter starts at the moment of acceptance :frown:


Kas, the first has finally shown up after over 12 hours (as far as I can tell) and now has four views. I noticed it's still showing as "0 of 4,174" along with the rest of the most recent batch of uploads. Do the developers know what's causing this issue? It is actually the first time it's happened to me.


Still no sign of photo 4683037.
Time flies like an arrow. Fruit flies like a banana!
There are 10 types of people in the World - those that understand binary and those that don't.
 
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airkas1
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Re: Photos not showing up after acceptance?

Wed Nov 15, 2017 10:32 am

I don't think the cause is known, otherwise I'd like to think it would be solved by now. 12+ hours is really on the far edge of what I've seen so far, but every delay is annoying of course.
 
canyonblue17
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Re: Photos not showing up after acceptance?

Tue Nov 21, 2017 10:47 pm

I’ve got at least two photos approved today that haven’t been posted after more than 12 hours. One a Cessna Citation and the other a Gulfstream - help!!.
negative ghostrider the pattern is full
 
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airkas1
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Re: Photos not showing up after acceptance?

Tue Nov 21, 2017 10:50 pm

The developer is working on a script that will enable us to re-index a specific photo ID. I'll advise when this is actually the case.

canyonblue17 wrote:
I’ve got at least two photos approved today that haven’t been posted after more than 12 hours. One a Cessna Citation and the other a Gulfstream - help!!.

What are the ID's?
 
canyonblue17
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Re: Photos not showing up after acceptance?

Tue Nov 21, 2017 11:33 pm

ID#s for missing photos are 4693883 and 4693763. Thanks.
negative ghostrider the pattern is full
 
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airkas1
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Re: Photos not showing up after acceptance?

Wed Nov 22, 2017 10:32 am

As I thought, they show now. Again, very sorry for the massive delay in appearance. I really hope the script will be ready soon!
 
canyonblue17
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Re: Photos not showing up after acceptance?

Wed Nov 22, 2017 5:45 pm

Thanks for the help - but now I am missing two more. ID# 4695563 (Phenom) and 4695531 (Delta 717). Cheers
negative ghostrider the pattern is full
 
canyonblue17
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Re: Photos not showing up after acceptance?

Mon Nov 27, 2017 12:01 am

Is it just me? Once again I have two accepted photos not posted almost a day later. ID#s 4703397 and 4701871. Please help. Cheers
negative ghostrider the pattern is full
 
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airkas1
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Re: Photos not showing up after acceptance?

Mon Nov 27, 2017 5:38 am

Both are showing for me. Sorry again for the delay :(


airkas1 wrote:
Again, very sorry for the massive delay in appearance. I really hope the script will be ready soon!

The script is hopefully ready by the end of today.
 
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tomobile
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Re: Photos not showing up after acceptance?

Wed Nov 29, 2017 12:29 am

Please allow me to post here.
Because I wonder if my pictures are not in database or not.

- I can see my pictures in [MY PROFILE] - [PHOTOS], however,
the number above and below of each picture is shown as
[1 of 0], [2 of 0] and so on.
I've been wondering what the meaning of [0] is.
* Just in case, one of Photo ID is [#4566465].

- And I can also see [Total Photos in DB: 0]
at [Upload queue breakdown] section in [Photo Upload] page.

These are the reasons why I post here and ask for your advice.
Thank you in advance.
 
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mx330
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Re: Photos not showing up after acceptance?

Wed Dec 06, 2017 5:07 pm

#4721431 and #4721425 are not showing.
Thanks
All Canon! EOS 5D mk III, 8mm, 17-40, 24-105, 70-200 f2.8, 100-400L
 
shattuckb02
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Re: Photos not showing up after acceptance?

Wed Dec 06, 2017 8:02 pm

Photo ID #4721163

Thank you!
 
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johnr
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Re: Photos not showing up after acceptance?

Mon Dec 18, 2017 12:55 am

Photo # 4742891 has gone missing.
 
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johnr
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Re: Photos not showing up after acceptance?

Mon Dec 18, 2017 1:13 am

Please disregard the photo has appeared.
 
dutchspotter1
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Re: Photos not showing up after acceptance?

Thu Feb 22, 2018 11:04 am

I got one photo (#4855627) accepted that appeared with totally different registration and caption.
EDIT Same for ID's #4855647 / #4855649 / #4855625 / #4855641.
NO URLS in signature
 
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johnr
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 3:35 am

It looks like the site is broken again. Photos accepted but not appearing, view counters not working etc.
 
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airkas1
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 4:41 am

Hi John,

Thanks for that. We're aware of the issues and will try to get it fixed ASAP.
 
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PanAm_DC10
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 11:19 am

Hi

To update the developers have commenced work to resolve the issues. Screening has been stopped until they give the all clear
Ask the impossible to achieve the best possible
 
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airkas1
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 12:35 pm

In addition, please refrain from uploading until thigns are sortd. Otherwise there might be issues once your photos are being screened.
 
PRM
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 3:28 pm

Photo ID 5271331 not showing up either after acceptance today :(
 
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mx330
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 9:41 pm

ID: 5265267
Anotherone from a couple of hours ago. Thanks
All Canon! EOS 5D mk III, 8mm, 17-40, 24-105, 70-200 f2.8, 100-400L
 
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pintarconlaluz
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 10:26 pm

Hi guys, Yes, I have the same issues down under in Australia. I uploaded a couple of images last night and everything is visible, aside from the images themselves. Does this mean we'll have to re-submit when the "script" is completed or do we just wait?. I also noticed that the images aren't receiving views as of earlier on the 15th Nov. Eg Image #5269815 sat on 169 and is still at that figure for the past 22 hours. This is unlikely, as it was a new upload for the 24 hour period. Is this issue linked to the upload issue?. Cheers...
 
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airkas1
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Re: Photos not showing up after acceptance?

Thu Nov 15, 2018 10:41 pm

First we wait until the problem is fixed. Then we can see what shows/doesn’t show. Based on that, we take action. At the moment, we know as much as you guys.
 
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PanAm_DC10
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Re: Photos not showing up after acceptance?

Fri Nov 16, 2018 4:06 am

Hi All

Those images that were missing should now be seen. View counts are again working and we have successfully screened some images and all worked as it should. Let us know if you encounter any more problems

Thanks
Ask the impossible to achieve the best possible
 
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clickhappy
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Re: Photos not showing up after acceptance?

Fri Nov 16, 2018 2:22 pm

Paul - Thank you!
 
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miamivice
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Re: Photos not showing up after acceptance?

Tue Nov 27, 2018 8:41 am

Hello, it seems that I have an accepted photo, id #5290773, that is no longer available. It was accepted an hour ago and if I click on the links in the screening email and also if I search through the internal search engine I can't see it.

Thank you.
Carlo

"Your task is not to foresee the future, but to enable it."

(Antoine de Saint Exupéry)
 
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PanAm_DC10
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Re: Photos not showing up after acceptance?

Tue Nov 27, 2018 9:51 am

Hi Miamivice

We're aware of the problem and have stopped screening and alerted the developers. Given the time zone it may be a few hours before this is looked into and we will update when the developers have resolved the issues

Paul
Ask the impossible to achieve the best possible
 
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miamivice
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Re: Photos not showing up after acceptance?

Tue Nov 27, 2018 9:57 am

Thank you Paul.
Carlo

"Your task is not to foresee the future, but to enable it."

(Antoine de Saint Exupéry)
 
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airkas1
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Re: Photos not showing up after acceptance?

Tue Nov 27, 2018 12:46 pm

The photos seem to go through again, so we're starting up screening again.
 
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miamivice
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Re: Photos not showing up after acceptance?

Tue Nov 27, 2018 4:41 pm

Thank you!
Carlo

"Your task is not to foresee the future, but to enable it."

(Antoine de Saint Exupéry)
 
Dazed767
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Re: Photos not showing up after acceptance?

Thu Dec 13, 2018 3:45 am

#5309741
#5309755
Not showing.
 
DrWatson
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Re: Photos not showing up after acceptance?

Thu Dec 13, 2018 5:48 am

ID5309593 not showing
 
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PanAm_DC10
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Re: Photos not showing up after acceptance?

Thu Dec 13, 2018 8:49 am

Hi Dazed767 and DrWatson

There was a brief technical issue and the developers resolved and your images are now showing

Regards

Paul
Ask the impossible to achieve the best possible
 
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airkas1
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Re: Photos not showing up after acceptance?

Thu Dec 13, 2018 11:42 am

We're experiencing some problems again. We are aware and have stopped screening until it's fixed. If your images are currently not showing, they will be as soon as things are fixed.
 
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airkas1
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Re: Photos not showing up after acceptance?

Thu Dec 13, 2018 12:44 pm

To add, I just uploaded 2 photos and in my photo corner, the thumbnails are broken. I strongly advise everyone to check their uploaded photos once the issues have been sorted; if the thumbnail is broken, please delete the photo from the queue and upload it again. This way, we will have less problems when these photos are hitting the screening process.
 
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airkas1
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Re: Photos not showing up after acceptance?

Thu Dec 13, 2018 3:10 pm

Things seem to be working again! And the photos I uploaded are showing.
 
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bombayduck
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Re: Photos not showing up after acceptance?

Sat Dec 15, 2018 1:47 pm

Kas
I have a photo that was screened on the 12th December, decision was HQ1 ID 5307395. Has not appeared yet, photo still says in screening on my upload page, can someone have a look please.

MTIA

Steve
 
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airkas1
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Re: Photos not showing up after acceptance?

Sat Dec 15, 2018 4:53 pm

Hi Steve,

That photo is still in the queue, waiting to be screened. HQ1’d photos always take a bit longer. Nothing out of the ordinary as far as I can see.

Unfortunately I’m not in the position to screen your photo right now and likely won’t be until Monday or so. It will likely be screened over the weekend.
 
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bombayduck
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Re: Photos not showing up after acceptance?

Sat Dec 15, 2018 6:03 pm

Thanks for the reply Kas.
 
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jovanny
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Re: Photos not showing up after acceptance?

Tue Jan 01, 2019 11:21 pm

Accepted photos and 0 views? This is not normal or is it?
https://www.facebook.com/Spotter-Mexico-317001428482759/
 
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PanAm_DC10
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Re: Photos not showing up after acceptance?

Tue Jan 01, 2019 11:50 pm

Hi Jovanny

No it's not normal the view counters are not working properly and we've got the developers investigating. The holidays are not helping thanks for your patience

Paul
Ask the impossible to achieve the best possible
 
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jovanny
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Re: Photos not showing up after acceptance?

Wed Jan 02, 2019 1:20 am

PanAm_DC10 wrote:
Hi Jovanny

No it's not normal the view counters are not working properly and we've got the developers investigating. The holidays are not helping thanks for your patience

Paul


Thanks Paul for your quickly response.
My best wishes for you to have a solution soon.
https://www.facebook.com/Spotter-Mexico-317001428482759/

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