LAXintl wrote:Contract handling is big business (and growing).
In fact it's not unusual for foreign airlines to contract out handling even at their hubs (EK@DXB, QR@DOH, LH@FRA, SQ@SIN).
As far as above wing staff in airline uniforms, it's really up to the airline. If they want to pay for and supply contract vendor staff with uniforms that is often something rather easy to include in the contract.
MARSHAL1 wrote:You will need to look at their badge. Lots of times subcontractors wear the airline uniform. I've seen this with Spirit in DFW. They have Spirit uniforms but they are not Spirit airline employees but subcontractors. But their badge will show who their employer actually is. Contracted ticket agents wear the company uniform in many airports and even the company lanyard or badge holder.
Cory6188 wrote:What's the rationale for this difference in operating model? Is it a cultural difference in expectation for Americans vs. Europeans? Different business and/or operational model? Something else?
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