upperdeckfan
Topic Author
Posts: 559
Joined: Fri Jun 08, 2007 1:59 am

SkyTeam lounge access policy - DL

Wed Nov 07, 2018 3:34 pm

Last week I was denied access to DL Sky Club at SEA. I am Flying Blue Gold and was flying DL SEA-ATL in F. I checked SkyTeam policy and it says something similar to "Sky Gold have access to DL lounges only as part of an international itinerary" so it seems lounge agents are SEA were complying with their policy.

My question is how fair is this policy for a Flying Blue Gold (or other Sky Gold) when for example, a DL Gold does get lounge access even flying Y on such a short leg as CDG-AMS.

On the other hand I am LH Senator as well and when this happened got curious and checked Star Alliance policy and seems to me that Star Gold's get access to UA Clubs even flying US domestic. Can anyone confirm whether this is true?
Last edited by SQ22 on Wed Nov 07, 2018 5:11 pm, edited 1 time in total.
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bevan7
Posts: 56
Joined: Fri Nov 17, 2017 8:44 am

Re: SKY TEAM LOUNGE ACCESS POLICY - DL

Wed Nov 07, 2018 3:45 pm

Can confirm it's true. I'm OZ gold and have been to the United club on multiple occassions on domestic only tickets.
 
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GCT64
Posts: 1589
Joined: Sun Nov 04, 2007 6:34 pm

Re: SKY TEAM LOUNGE ACCESS POLICY - DL

Wed Nov 07, 2018 3:55 pm

UA do the same, I'm UA Gold and I only get to use UA lounges on international itineraries (and then only IIRC an international leg is within 24 hours before or after). They changed this a few years ago.
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klakzky123
Posts: 531
Joined: Mon Jul 04, 2016 4:05 am

Re: SKY TEAM LOUNGE ACCESS POLICY - DL

Wed Nov 07, 2018 4:20 pm

upperdeckfan wrote:
Last week I was denied access to DL Sky Club at SEA. I am Flying Blue Gold and was flying DL SEA-ATL in F. I checked SkyTeam policy and it says something similar to "Sky Gold have access to DL lounges only as part of an international itinerary" so it seems lounge agents are SEA were complying with their policy.

My question is how fair is this policy for a Flying Blue Gold (or other Sky Gold) when for example, a DL Gold does get lounge access even flying Y on such a short leg as CDG-AMS.

On the other hand I am LH Senator as well and when this happened got curious and checked Star Alliance policy and seems to me that Star Gold's get access to UA Clubs even flying US domestic. Can anyone confirm whether this is true?


I don't think DL Golds get lounge access on domestic European flights without an international leg. Skyteam policy has always been that you get lounge access IF there is an international flight on the segment. So if CDG-AMS counts as "international" then the DL Gold member would get lounge access. But if its considered "domestic" I really don't believe a DL Gold will get lounge access.

However, SEA-ATL is a domestic flight so your Flying Blue Gold doesn't help. Now if the SEA-ATL segment was part of an international itinerary (say ICN-SEA-ATL), then you'd get lounge access but as a standalone segment, you wouldn't.

This is a Skyteam problem. Star Alliance does explicitly give domestic lounge access for Star Alliance Gold. Skyteam is just far more restrictive. That's why people in the US do odd things like getting Star Alliance gold on Aegean or Turkish. It ends up giving them domestic lounge access in the US. There's no way to game the system like that with Skyteam
 
32andBelow
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Re: SkyTeam lounge access policy - DL

Wed Nov 07, 2018 5:31 pm

Take this back to flyer talk lol.
 
roberts87
Posts: 1094
Joined: Sat Dec 24, 2011 9:59 am

Re: SkyTeam lounge access policy - DL

Thu Nov 08, 2018 10:53 am

For someone reason I am unable to quote but:

I don't think DL Golds get lounge access on domestic European flights without an international leg. Skyteam policy has always been that you get lounge access IF there is an international flight on the segment. So if CDG-AMS counts as "international" then the DL Gold member would get lounge access. But if its considered "domestic" I really don't believe a DL Gold will get lounge access.


That is correct. However, all flights between European countries are considered international. So AMS-CDG is international and a DL Gold will get access. This indeed gives the strange comparison that a 6-hours transcon in the US doesn't, whereas a short hop from Amsterdam to Brussels does.

Likewise, between the US and Europe/Asia is also a difference between lounge access for Domestic First vs Business Class tickets. In Europa/Asia, you always get lounge access on a Business Class ticket, also for a domestic flight. In the US you don't. It's a different model, US lounges make money on selling membership, in Europe/Asia it's a perk for FF-ers. In the US the perk is the free upgrade which one gets if there is availabbilty in First, in Europe you would only get upgraded in case Y is overbooked.
 
upperdeckfan
Topic Author
Posts: 559
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Re: SkyTeam lounge access policy - DL

Fri Nov 09, 2018 8:06 pm

roberts87 wrote:

That is correct. However, all flights between European countries are considered international. So AMS-CDG is international and a DL Gold will get access. This indeed gives the strange comparison that a 6-hours transcon in the US doesn't, whereas a short hop from Amsterdam to Brussels does.

Likewise, between the US and Europe/Asia is also a difference between lounge access for Domestic First vs Business Class tickets. In Europa/Asia, you always get lounge access on a Business Class ticket, also for a domestic flight. In the US you don't. It's a different model, US lounges make money on selling membership, in Europe/Asia it's a perk for FF-ers. In the US the perk is the free upgrade which one gets if there is availabbilty in First, in Europe you would only get upgraded in case Y is overbooked.


IMO the different business model should point at that carrier own customer base instead of their partner's.

Instead of "strange" I'd call unfair the fact that a DL Gold gets lounge access on an AMS-BRU and an AF Gold doesn't get it on a SFO-JFK.

Complimentary upgrades on DL are only for DL FF's. Other SkyTeam gold do not get them.

Alliance should take better care on consistency.
748,744,742,741,772,773,762,763,732,733,735,737,738,739,752,722,717,74M,DC10,DC9,M82,M83,M87,M88,310,319,320,321,332,333,343,346,359,388,L1011,CR2,CR9,CR10,E175,E190,ATR42,DSH8,CS1,CS3
 
roberts87
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Joined: Sat Dec 24, 2011 9:59 am

Re: SkyTeam lounge access policy - DL

Sat Nov 10, 2018 7:14 am

Complimentary upgrades on DL are only for DL FF's. Other SkyTeam gold do not get them.


That is nut true, as an AF/KL Gold I have been upgraded several times on DL domestic flights.
 
upperdeckfan
Topic Author
Posts: 559
Joined: Fri Jun 08, 2007 1:59 am

Re: SkyTeam lounge access policy - DL

Sat Nov 10, 2018 9:25 am

roberts87 wrote:
Complimentary upgrades on DL are only for DL FF's. Other SkyTeam gold do not get them.


That is nut true, as an AF/KL Gold I have been upgraded several times on DL domestic flights.


Lucky you, I have never, always last on upgrade lists so....
748,744,742,741,772,773,762,763,732,733,735,737,738,739,752,722,717,74M,DC10,DC9,M82,M83,M87,M88,310,319,320,321,332,333,343,346,359,388,L1011,CR2,CR9,CR10,E175,E190,ATR42,DSH8,CS1,CS3
 
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mad99
Posts: 1106
Joined: Fri Mar 02, 2012 10:33 am

Re: SkyTeam lounge access policy - DL

Sat Nov 10, 2018 11:54 am

upperdeckfan wrote:
roberts87 wrote:
Complimentary upgrades on DL are only for DL FF's. Other SkyTeam gold do not get them.


That is nut true, as an AF/KL Gold I have been upgraded several times on DL domestic flights.


Lucky you, I have never, always last on upgrade lists so....


I’m platinum on klm and always last on internal us flights

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