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TWA1985
Topic Author
Posts: 646
Joined: Sun Nov 12, 2006 3:24 am

American Testing Buy-On-Board Pre-Orders in Y This Month

Thu Feb 01, 2018 5:46 pm

It looks like AA is testing buy-on-board pre-orders in the main cabin in a handful of markets this month:

Dallas to La Guardia and back.
Dallas to Philadelphia and back.
Dallas to Seattle and back.

http://theforwardcabin.com/2018/01/31/a ... -february/

And sure enough, I just did a dummy booking for LGA-DFW and was given the following options:

Fruit and Cheese Plate - $8.99 (pay onboard)
with Cheddar, Muenster, dill Havarti, Brie, grapes and a strawberry.

Smoked Turkey Breakfast Sandwich - $8.79 (pay onboard) with Swiss cheese on a croissant.

Continental Breakfast Bag - $4.99 (pay onboard)
with a plain bagel, cream cheese, fruit preserves, granola bar and a banana
 
flyguy84
Posts: 770
Joined: Thu Dec 22, 2016 7:26 pm

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Thu Feb 01, 2018 5:56 pm

Eh... don't really see the advantage to this. You still have to pay on-board, plus it could open up more issues if catering doesn't load properly and the items aren't available.
 
USAirALB
Posts: 3624
Joined: Tue Sep 11, 2007 4:46 am

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Thu Feb 01, 2018 5:56 pm

Sad that its the same crummy options that have been offered for years. I'd be fine with BOB if the food was actually decent.

I remember when BOB was first introduced, airlines claimed that the food would be of a higher-quality, served restaurant style.

Compare the above options with the ones US had when they first launched BOB back in 2003: https://web.archive.org/web/20031002005 ... /index.htm
 
Yflyer
Posts: 1905
Joined: Sat Feb 17, 2007 4:05 am

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Thu Feb 01, 2018 7:54 pm

flyguy84 wrote:
Eh... don't really see the advantage to this. You still have to pay on-board, plus it could open up more issues if catering doesn't load properly and the items aren't available.


The advantage, I assume, is that the item you want will actually be on board. Having been on a few flights where I wanted to buy a BOB meal because I didn't have time to eat before the flight or whenever, only to have the item I wanted be sold out by the time the FA got to me, or worse, all the "meal" options were sold out with only snacks remaining, I like the idea. I guess if catering screws up it could be a problem; how common is it for that to happen?
 
TWA1985
Topic Author
Posts: 646
Joined: Sun Nov 12, 2006 3:24 am

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Thu Feb 01, 2018 7:57 pm

Hey moderators, can you explain why this is as moved to this forum. It’s news ... not asking for an opinion of any kind.
 
flyguy84
Posts: 770
Joined: Thu Dec 22, 2016 7:26 pm

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Fri Feb 02, 2018 12:19 am

Yflyer wrote:
flyguy84 wrote:
Eh... don't really see the advantage to this. You still have to pay on-board, plus it could open up more issues if catering doesn't load properly and the items aren't available.


The advantage, I assume, is that the item you want will actually be on board. Having been on a few flights where I wanted to buy a BOB meal because I didn't have time to eat before the flight or whenever, only to have the item I wanted be sold out by the time the FA got to me, or worse, all the "meal" options were sold out with only snacks remaining, I like the idea. I guess if catering screws up it could be a problem; how common is it for that to happen?


Pretty common.
 
spacecadet
Posts: 3678
Joined: Thu Sep 20, 2001 3:36 am

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Fri Feb 02, 2018 6:59 am

USAirALB wrote:
Compare the above options with the ones US had when they first launched BOB back in 2003: https://web.archive.org/web/20031002005 ... /index.htm


Uh, I don't see a heck of a lot of difference.

AA now is offering a fruit and cheese plate, a smoked turkey breakfast sandwich, and a continental breakfast.

UA in 2003 was offering a turkey and cheddar sandwich, a honey wheat croissant with fruit, a turkey and brie sandwich, and a chicken salad.

None of these are anything close to the "restaurant style" food you're talking about. They're all more like "7-11 style" food, if anything. And it doesn't seem like much has changed. Not one of them would qualify as a hot meal.
 
sevenair
Posts: 3007
Joined: Sun Feb 04, 2001 7:18 am

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Mon Feb 05, 2018 3:38 am

easyJet recently started trialling this. Very few passengers opt for it but the ones who do get it discounted and are served first. Then everyone else it.
 
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TheFlyingDisk
Posts: 2959
Joined: Mon Jun 09, 2008 12:43 pm

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Mon Feb 05, 2018 5:43 am

flyguy84 wrote:
Eh... don't really see the advantage to this. You still have to pay on-board, plus it could open up more issues if catering doesn't load properly and the items aren't available.


Wouldn't pre-order items get prepared in advance so the catering should load properly?

I've bought plenty of pre-order meals on AirAsia & never once did I get stiffed because the meals weren't loaded.
 
VSMUT
Posts: 5496
Joined: Mon Aug 08, 2016 11:40 am

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Mon Feb 05, 2018 10:50 am

TheFlyingDisk wrote:
flyguy84 wrote:
Eh... don't really see the advantage to this. You still have to pay on-board, plus it could open up more issues if catering doesn't load properly and the items aren't available.


Wouldn't pre-order items get prepared in advance so the catering should load properly?

I've bought plenty of pre-order meals on AirAsia & never once did I get stiffed because the meals weren't loaded.


I have tried it on loads of European airlines, and they practically all forget to load it, or hand it over to another passenger without checking the details of who it was for: "Who ordered this meal?" Some passenger in the front of the cabin puts his hand up: "Yes, I would like it please", "Here you go sir"....

It gets even more fun when travelling with my parents who are allergic to gluten, because these days every man and his dog wants the only two gluten free meals that were loaded onto the aircraft, even when they were ordered and paid for by someone else.
 
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Polot
Posts: 15190
Joined: Thu Jul 28, 2011 3:01 pm

Re: American Testing Buy-On-Board Pre-Orders in Y This Month

Mon Feb 05, 2018 7:38 pm

The risk of catering issues is probably why you are paying onboard and not time of booking.

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