mmpower12
Topic Author
Posts: 5
Joined: Sun Sep 02, 2007 10:08 pm

United website is down

Wed Feb 14, 2018 4:45 am

Oh no! A big bad day for United - UA 1175 and with website. I am sure that their IT team is having a big headaches. What's going on with united.com?
 
ual763
Posts: 682
Joined: Sun May 14, 2017 11:46 am

Re: United website is down

Wed Feb 14, 2018 4:49 am

It's just temporary. If it was hacked/broke, the banner wouldn't be there. Instead, you'd get a big "Page Not Available" on a white background. The reservations system is working fine. Actually just used it on the app 2 minutes ago. More than likely just doing some minor site maintenance in the middle of the night here in the US.
From flying to the NOTAM office
 
alggag
Posts: 334
Joined: Tue Apr 20, 2010 6:34 am

Re: United website is down

Wed Feb 14, 2018 5:03 am

ual763 wrote:
It's just temporary. If it was hacked/broke, the banner wouldn't be there. Instead, you'd get a big "Page Not Available" on a white background. The reservations system is working fine. Actually just used it on the app 2 minutes ago. More than likely just doing some minor site maintenance in the middle of the night here in the US.


It has been down for several hours and earlier my browser would just time out when trying to bring it up.
 
ual763
Posts: 682
Joined: Sun May 14, 2017 11:46 am

Re: United website is down

Wed Feb 14, 2018 5:05 am

Works fine for me right now actually
From flying to the NOTAM office
 
User avatar
janders
Posts: 475
Joined: Mon Dec 11, 2017 4:27 pm

Re: United website is down

Wed Feb 14, 2018 5:11 am

Works fine for me also.
"We make war that we may live in peace." -- Aristotle
 
mattnrsa
Posts: 402
Joined: Tue Dec 10, 2002 12:27 pm

Re: United website is down

Wed Feb 14, 2018 5:19 am

A friend’s flight to IAH departed an hour ago, several minutes early. Appears operational impact (if any) is minor.
 
ual763
Posts: 682
Joined: Sun May 14, 2017 11:46 am

Re: United website is down

Wed Feb 14, 2018 5:26 am

mattnrsa wrote:
A friend’s flight to IAH departed an hour ago, several minutes early. Appears operational impact (if any) is minor.


There was no operational impact. Their internal systems weren't down. It was just some website maintenance. Everything is working A-OK now. It probably cost them a few lost bookings to other airlines, but that's why they did it in the middle of the night, to try and minimize that.
From flying to the NOTAM office
 
ual763
Posts: 682
Joined: Sun May 14, 2017 11:46 am

Re: United website is down

Wed Feb 14, 2018 5:29 am

To clarify, there was a small issue with the site, but they scheduled the outage for 10pm EST to fix it, according to an IT friend there. Oh and there is another brief scheduled outage at 1230am EST.
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