global1
Topic Author
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Delta brings back free Y class meals on NYC transcon

Thu Feb 09, 2017 11:00 pm

Effective March 1, all Delta non-stop transcon flights between JFK/LAX/SFO and return will feature free complimentary meals in the main cabin.
Passengers will be offered one of three choices, including a vegetarian option.

Delta continues to raise the bar.

Keep climbing
 
SeaDoo
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Re: Delta brings back free Y class meals on NYC transcon

Thu Feb 09, 2017 11:13 pm

Good to read about an improvement I the passenger experience.
 
toobz
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 12:44 am

Nice! Another service enhancement. DL is really trying to differentiate itself from the other airlines in the US. Im so curious how some people..well the same people..are going to add negative spin to this hahahaha
 
compensateme
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 12:55 am

toobz wrote:
Nice! Another service enhancement. DL is really trying to differentiate itself from the other airlines in the US. Im so curious how some people..well the same people..are going to add negative spin to this hahahaha


DL will be differentiating itself and "raising the bar" when it begins complimentary meal service on routes such as ATL/DTW/MSP-LAX/SFO.

In the mean time, offering meals on a whopping two routes within the continental states -- and arguably the two most competitive routes routes in the country -- is great news but hardly game changing. DL's average fares from ATL & MSP are similar to JFK to LAX & SFO; they're actually higher from DTW (20% to SFO). Obviously JFK offers volume, but no reason these routes shouldn't receive complimentary meals. Now that would be raising the bar... of course, it'll never happen.
Last edited by compensateme on Fri Feb 10, 2017 1:00 am, edited 2 times in total.
You're not the CEO; you were a menial aircraft support mechanic intern, and that was four years ago.
 
11725Flyer
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 12:57 am

Looking forward to it. Next? A complimentary drink may be offered.
 
USAirALB
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 1:08 am

I wonder how soon AA/UA will match this. I also wonder if this will eventually expand to all transcons and all domestic flights say over 5 hours, as well as all Hawaii flights.

Of course-the next time the economy tanks this will be on of the first things taken away.

What will the offering be-sandwich and chips? It says that special meals will also be available, which as a vegan I think is pretty amazing.
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toobz
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 2:37 am

Compensate hopefully this is just the beginning. I know DL was testing the market a while ago with meals. They obviously were pleased with the results (duhh who would bitch about a free meal lol). But hopefully this will roll out to other markets as well.
 
Nabz82
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:01 am

great news, next offer Showers to First Class pax (if you offer that cabin in a real way without calling that sad state of enlarged YC seats FC) on a 2 hour and 30 minute flight and then you can respectfully argue against certain other carriers. How a US carrier thinks offering a meal to pax on a 4 hour flight for free is a real bonus is hilarious.

Keep Climbing.
 
B737900ER
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:13 am

Nabz82 wrote:
great news, next offer Showers to First Class pax (if you offer that cabin in a real way without calling that sad state of enlarged YC seats FC) on a 2 hour and 30 minute flight and then you can respectfully argue against certain other carriers. How a US carrier thinks offering a meal to pax on a 4 hour flight for free is a real bonus is hilarious.

Keep Climbing.

If you need a shower on a 2 hour and 30 minute flight you've got issues.

Any enhancement is a good enhancement. I don't know why people need to find a reason to complain about added benefits in any form.
 
flyguy89
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:48 am

Great to hear! Perhaps not a "game-changer," but whoever thought we'd see the words "economy" "free meals" "domestic" in the same sentence about US carriers again. DL has always, in my experience, had the best economy class product of any of the legacies. Could anyone see the possibility of them rolling this out on other domestic long-hauls...say, flights blocked at >4 hours?
 
BNEFlyer
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 9:53 am

B737900ER wrote:
Nabz82 wrote:
great news, next offer Showers to First Class pax (if you offer that cabin in a real way without calling that sad state of enlarged YC seats FC) on a 2 hour and 30 minute flight and then you can respectfully argue against certain other carriers. How a US carrier thinks offering a meal to pax on a 4 hour flight for free is a real bonus is hilarious.

Keep Climbing.

If you need a shower on a 2 hour and 30 minute flight you've got issues.

Any enhancement is a good enhancement. I don't know why people need to find a reason to complain about added benefits in any form.


Lots of people on EK's flights from BNE/SYD/MEL-AKL (and SYD-CHC) and BKK-HKG in F take a shower and those flights are 2:30-3:00 hours.
 
global1
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 4:00 pm

They take a shower for the sheer novelty of it.
That's all.
 
caleb1
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 4:06 pm

I am also not sure why anyone would complain about an airline offering its customers a service enhancement. Even though this meal service is only available on select routes, it's still an improvement. Kudos to DL.
 
kdonohue
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 4:07 pm

BNEFlyer, did those shower-taking passengers originate in BNE/SYD/MEL or did they begin their journey in Dubai? As global1 pointed out if they are on the short fifth freedom sector I sense they are showering for the novelty.
 
hohd
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 4:15 pm

Will UA and AA match. UA does not even have complimentary on longer flights (the EWR-Honululu is probably the longest flight in the world with no free meal service from the so called full service carriers).
 
usflyer123
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 4:30 pm

Thats great news! I wonder if other long flights like SFO-BOS,JFK-SEA,BOS-LAX,JFK-SAN and other will also get complimentary meal services.
for most people the sky is the limit. for those who love aviation, the sky is home...
 
ckfred
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 4:56 pm

What aircraft does Delta use on its trans-cons? The problem for the legacy three is that many of their domestic, narrowbody aircraft, have had parts of their galleys removed. Since AA no longer serves hot meals in domestic coach, the coach galleys on the 737s and MD-80s were downsized, removing the warming ovens.

Assuming that AA looks into offering coach meal service on its trans-cons out of JFK, do the A321Ts have full galleys fore and aft?
 
compensateme
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:02 pm

caleb1 wrote:
I am also not sure why anyone would complain about an airline offering its customers a service enhancement. Even though this meal service is only available on select routes, it's still an improvement. Kudos to DL.


Who's complaining? The OP once again writes an advertisement for DL, insisting it's "raising the bar." As I mentioned earlier, NYC-LAX/SFO are arguably the two most competitive routes; economy class has long received better service than other routes.

DL's average economy fares from JFK-LAX/SFO are similar/less than ATL, DTW & MSP-LAX/SFO. As soon as DL restores complimentary meal service to those markets -- and we know that will never happen, since they're simply not competitive as NYC -- then the OP can claim DL's "raising the bar."
You're not the CEO; you were a menial aircraft support mechanic intern, and that was four years ago.
 
Travelmanager
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:11 pm

compensateme wrote:
toobz wrote:
Nice! Another service enhancement. DL is really trying to differentiate itself from the other airlines in the US. Im so curious how some people..well the same people..are going to add negative spin to this hahahaha


DL will be differentiating itself and "raising the bar" when it begins complimentary meal service on routes such as ATL/DTW/MSP-LAX/SFO.

In the mean time, offering meals on a whopping two routes within the continental states -- and arguably the two most competitive routes routes in the country -- is great news but hardly game changing. DL's average fares from ATL & MSP are similar to JFK to LAX & SFO; they're actually higher from DTW (20% to SFO). Obviously JFK offers volume, but no reason these routes shouldn't receive complimentary meals. Now that would be raising the bar... of course, it'll never happen.


Well, I can think of two reasons why maybe JFK Transcons passengers would receive complimentary meals and the MSP & DTW don't:

1. The flight time on the Transcons is longer than DTW & MSP to LAX & SFO
2. These flights aren't eligible for Medallion upgrades
 
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par13del
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:34 pm

So by meal what are we talking about, a sandwich, bag of chips, meat with vegetables, we do need more info.
Will also be interesting to see if DL loads increase if the other airlines do not match, will finally have another thread to go with WN no bag fees and whether their pax loads have increased.
 
KiloRomeoDelta
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 5:42 pm

global1 wrote:
Effective March 1, all Delta non-stop transcon flights between JFK/LAX/SFO and return will feature free complimentary meals in the main cabin.
Passengers will be offered one of three choices, including a vegetarian option.
Delta continues to raise the bar.
Keep climbing


Hey man if you are going to do a full-fledged DL advertisement, complete with the marketing tagline, at least also provide all the details.

By "meal" what are we getting here? A pre-packed sandwich and bag of chips? Hot snacks? Full tray meals like typical international flights have?

Will this be on ALL flights between those cities or select ones? Is there an official announcement?
 
USAirALB
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 6:00 pm

Apparently it will be the international standard tray, with a choice of:
-Hot vegetarian pasta dish
-Cold chicken salad
-Hot entree with meat

Again, the full special meal choices will be available.
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jagraham
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 6:08 pm

Flights between JFK and LAX / SFO are 767 and 757 aircraft with Delta One lie flat seats. UA has a competing p.s. service out of EWR, and (most(?)) AA flights are the A321 with lie flat seats
 
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AAlaxfan
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 6:17 pm

global1 wrote:
Effective March 1, all Delta non-stop transcon flights between JFK/LAX/SFO and return will feature free complimentary meals in the main cabin.
Passengers will be offered one of three choices, including a vegetarian option.

Delta continues to raise the bar.

Keep climbing


Could you provide a link to your source for this information. Looking at flights for a random April booking still show snack service in Y. Also, there is no news on the Delta website announcing this move. Thank you.
Grumpy. Not a dwarf, not an attitude. It's a lifestyle.
 
cokepopper
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 6:54 pm

AAlaxfan wrote:
global1 wrote:
Effective March 1, all Delta non-stop transcon flights between JFK/LAX/SFO and return will feature free complimentary meals in the main cabin.
Passengers will be offered one of three choices, including a vegetarian option.

Delta continues to raise the bar.

Keep climbing


Could you provide a link to your source for this information. Looking at flights for a random April booking still show snack service in Y. Also, there is no news on the Delta website announcing this move. Thank you.


If you have access to Delta Net, It was posted on Feb 6, 2017

Meals on these flights are effective March 1, 2017
Three Y/C meal choices and one will be the Murray's Fruit & Cheese plate.
Veg option as well
Customers will be able to request Special meals
Final product offerings will be released soon
 
compensateme
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 7:42 pm

Travelmanager wrote:
Well, I can think of two reasons why maybe JFK Transcons passengers would receive complimentary meals and the MSP & DTW don't:

1. The flight time on the Transcons is longer than DTW & MSP to LAX & SFO
2. These flights aren't eligible for Medallion upgrades


Really poor justifications.

1) BOS/LAX is longer than JFK yet will not be receiving meals.
2) Medallions still get Comfort+ upgrades, just as they do from ATL, DTW & MSP. DL sells 50% of its Domestic Fist Class seats on average, and I'd bet the number is much higher from ATL/DTW/MSP-LAX (if 50% is the systemwide average, how many people are buying upgrades from CHO-ATL, LAN-DTW or DLH-MSP). Is DL really going to offer free meals to 150+ economy passengers because 8 people didn't get upgraded (using the 50% average)?
You're not the CEO; you were a menial aircraft support mechanic intern, and that was four years ago.
 
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readytotaxi
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 7:52 pm

Reminds me of the old days on NW in J, LGW-MSP lovely DC10, MSP-MCO B727 and a late lunch served again. Way to fly. :old:
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ua900
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 7:53 pm

US and AA will match. Does beg the question though how elites will be differentiated now since their BoB + 1 alc. beverage was already included. "Complimentary" upgrades don't apply on these routes (and they honestly shouldn't apply anywhere since they destroy the integrity for premium cabin, making it more difficult to improve service and hard product there), meals were already there, as were exit rows.

No showers on US3. Market in most places is moving rapidly towards 3 class Y, Y+ and J with Int'l F on the chopping block. Best that can happen to routes like BOS-LAX or hub to hub is more int'l wide body flying to get rid of the barcaloungers and move everything to flat bed, essentially eliminating the domestic first hard product on these routes. But that won't happen unless yields starting matching, i.e. places like LAS or TPA will not see these cabins on a regular basis ever. The second the US3 start figuring out how to put int'l business cabin into a 738/9 we'll start seeing real changes, up to that point everything is cosmetic.
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32andBelow
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 7:58 pm

B737900ER wrote:
Nabz82 wrote:
great news, next offer Showers to First Class pax (if you offer that cabin in a real way without calling that sad state of enlarged YC seats FC) on a 2 hour and 30 minute flight and then you can respectfully argue against certain other carriers. How a US carrier thinks offering a meal to pax on a 4 hour flight for free is a real bonus is hilarious.

Keep Climbing.

If you need a shower on a 2 hour and 30 minute flight you've got issues.

Any enhancement is a good enhancement. I don't know why people need to find a reason to complain about added benefits in any form.

It's not 295 degrees were we live so our morning shower holds longer.
 
toobz
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 9:15 pm

It's very obvious folks why DL is starting with these markets. They are trying to differentiate themselves from the competition.
 
compensateme
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 10:01 pm

toobz wrote:
It's very obvious folks why DL is starting with these markets. They are trying to differentiate themselves from the competition.


It IS obvious why: because NYC-LAX/SFO are the highest volume, most competitive routes in the country; in the recent past, a higher caliber product has crept even into economy class. DL's merely trying to increase its market share; if it's successful, free meals could spread into other markets like BOS-LAX/SFO but if it isn't, Flight Fuel will return.

But to those why think this may evolve on a systemwide basis (e.g. free meals on ATL/DTW/MSP-LAX)... to mimic the OP,

Keep dreaming
You're not the CEO; you were a menial aircraft support mechanic intern, and that was four years ago.
 
Travelmanager
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 10:03 pm

compensateme wrote:
Travelmanager wrote:
Well, I can think of two reasons why maybe JFK Transcons passengers would receive complimentary meals and the MSP & DTW don't:

1. The flight time on the Transcons is longer than DTW & MSP to LAX & SFO
2. These flights aren't eligible for Medallion upgrades


Really poor justifications.

1) BOS/LAX is longer than JFK yet will not be receiving meals.
2) Medallions still get Comfort+ upgrades, just as they do from ATL, DTW & MSP. DL sells 50% of its Domestic Fist Class seats on average, and I'd bet the number is much higher from ATL/DTW/MSP-LAX (if 50% is the systemwide average, how many people are buying upgrades from CHO-ATL, LAN-DTW or DLH-MSP). Is DL really going to offer free meals to 150+ economy passengers because 8 people didn't get upgraded (using the 50% average)?


Really? "Poor justifications"? Just because there is an example of one flight that is longer without meal service doesn't mean that it couldn't have been factor in why they rolled it out on JFK-SFO/LAX instead of MSP-SFO. Flight time seems to be a factor in a lot of service decisions. Half the flights are on 767s, so yes, larger cabin and more seats Diamonds can't upgrade to. Plus, with those transcon markets, they are all lie flat in the forward cabin. Since they aren't allowing medallion upgrades, and the route is more premium in product, it doesn't seem that odd that they would roll it out here.
 
JBLUA320
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 10:33 pm

compensateme wrote:
caleb1 wrote:
I am also not sure why anyone would complain about an airline offering its customers a service enhancement. Even though this meal service is only available on select routes, it's still an improvement. Kudos to DL.


Who's complaining? The OP once again writes an advertisement for DL, insisting it's "raising the bar." As I mentioned earlier, NYC-LAX/SFO are arguably the two most competitive routes; economy class has long received better service than other routes.

DL's average economy fares from JFK-LAX/SFO are similar/less than ATL, DTW & MSP-LAX/SFO. As soon as DL restores complimentary meal service to those markets -- and we know that will never happen, since they're simply not competitive as NYC -- then the OP can claim DL's "raising the bar."


As there's no competitive reason to do so, why should they? There's no reason to dilute the revenue by offering a service the market doesn't demand.

They've raised the bar on a competitive, highly lucrative battleground route. Remember, too, that these routes are usually exempt from simple status upgrades unless you're at the very top of the chart. That results in a tremendous number of high value customers flying Economy and/or Comfort+ so it makes sense to have an offering in those cabins to differentiate the Economy/Comfort+ experience from that of UA's Economy/Economy Plus and AA's Main Cabin/Main Cabin Extra. The meal service will be an upgrade of the Delta experience in both its Y and W cabins.
 
DeSpringbokke
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 10:53 pm

Big enhancement coming from DL. Not only giving three choices in Y, but also special meals available. AA only offers domestic special meals upfront on MIA/JFK-LAX and JFK-SFO and UA on EWR-SFO/LAX and US-Hawai'i. As to potential expansion, I am waiting to see what Delta ends up doing with those five 75Gs they received from Shanghai. While a couple are hanging around NRT, three of them are operating stateside, including some West Coast-Hawai'i flights. I find rather puzzling if Delta were to convert the small subfleet into the 75H configuration due to different door exits as these aircraft match the 18 75Ss rather than the 15 75Hs which have only have three doors. If Delta were to convert these aircraft into the 75S configuration, its possible we'll see an expansion of flat beds upfront on more transcon routes besides JFK-SFO/LAX, a JFK-SEA frequency, and soon DCA-LAX. I definitely think Delta will/is consider/considering placing 75Ss on BOS-LAX as a response to B6's Mint product. The reason why I'm saying this is I believe the only narrowbodies with ovens for Y are the 75S fleet whereas expanding this to non-75S routes would not be possible as other aircraft lack ovens. If I'm wrong on this, please correct me.
 
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DDR
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 10:54 pm

Any improvement in service is a good thing. Who cares if it's not on every route. For those people flying Y from JFK to LAX it will be appreciated. This thread proves you can't make everyone happy.
 
panamair
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 11:07 pm

DeSpringbokke wrote:
its possible we'll see an expansion of flat beds upfront on more transcon routes besides JFK-SFO/LAX, a JFK-SEA frequency, and soon DCA-LAX. I definitely think Delta will/is consider/considering placing 75Ss on BOS-LAX as a response to B6's Mint product. .


The new 2x daily BOS-SFO will also be getting the 75S starting this summer.
 
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vhtje
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 11:12 pm

B737900ER wrote:
Nabz82 wrote:
great news, next offer Showers to First Class pax (if you offer that cabin in a real way without calling that sad state of enlarged YC seats FC) on a 2 hour and 30 minute flight and then you can respectfully argue against certain other carriers. How a US carrier thinks offering a meal to pax on a 4 hour flight for free is a real bonus is hilarious.

Keep Climbing.

If you need a shower on a 2 hour and 30 minute flight you've got issues.

Any enhancement is a good enhancement. I don't know why people need to find a reason to complain about added benefits in any form.


I think his tongue was firmly in his cheek when he posted that comment about the shower. He isn't complaining about the free meals - far from it - he's arguing that that free meals should never have been taken away in the first place on such a long flight.

How does DL compare with AA on the JFK/SFO route? I assume UA carries the most passengers NYC <> SFO, but how do DL and AA compete? Does DL offer beds on all flights like AA does?
I only turn left when boarding aircraft. Well, mostly. All right, sometimes. OH OKAY - rarely.
 
KiloRomeoDelta
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Re: Delta brings back free Y class meals on NYC transcon

Fri Feb 10, 2017 11:48 pm

Can someone summarize what are the competitive features offered by all the airlines that fly JFK/EWR-SFO? Specifically, comparing AA, UA, DL, B6, VX on the following-
1) Widebody planes?
2) Lie-flat Business/First class?
3) Free IFE for Y Class - either seatback or on own device?
4) Meals/snacks for Y Class?
5) Wi-fi (paid or free)?
 
toobz
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Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 12:14 am

Compensate: it makes business sense doesn't it? If you have 5 other airlines flying the same route, you want to differentiate yourself. Financially it makes no sense for DL to do it from city pairs where it has no competition (i.e. ATL MSP DTW). I mean it would be nice if they did lol but I don't see the motivation to look into that if no other carrier steps up their game
 
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ua900
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Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 12:44 am

KiloRomeoDelta wrote:
Can someone summarize what are the competitive features offered by all the airlines that fly JFK/EWR-SFO? Specifically, comparing AA, UA, DL, B6, VX on the following-
1) Widebody planes?
2) Lie-flat Business/First class?
3) Free IFE for Y Class - either seatback or on own device?
4) Meals/snacks for Y Class?
5) Wi-fi (paid or free)?


0) Everything that extends to SFO-NYC also extends to LAX-NYC
1) DL 762s and UA 772s and 789s, though with UA that's a recent move and they had more over the summer than currently, DL is more like 50/50. AA uses the 3 cabin A321T sub-fleet, much like UA has a historic tendency to use its PMUA p.s. 752s, later augmented by PMCO 752s.
2) Everyone does lie-flat except VX and VX is being absorbed into AS anyway. Perhaps AS will be the first scheduled US operator to do 737 flat beds, let's see ;-)
3) Everyone has free IFE. There was a time when UA ran sCo 739s on EWR-SFO/LAX that required payment, but that was before p.s. moved from JFK to EWR.
4) Free meals in Y were initially offered, then they went away, now they're coming back. Elites have been comped by the US 3 for at least a year now. Snacks were always available, snack mix for free and lots of BoB and often their BoB options were nicer than the other U.S. flights. It really varied over time. Initially everyone made these routes their signature routes, UA lowest service class until 2012 for example was economy plus.
5) Everyone has Wi-Fi now, it's not free unless you're browsing the respective air carriers website/app, flight status, BYOD entertainment, etc.

The key thing that's been constant with transcons over the years is that the US3 will match each other when something new pops up. Examples of this are the amenity kits, the bathroom amenities, the special meals, the flat bed seats, the nice duvets and large fluffy pillows, the arrival and departure clubs, the VIP handling through facilities like Concierge Key and Global Services, the car transfers, etc. B6 and VX are still very much on the outside looking in when it comes to that particular set of routes. People who fly these routes do most of their other flying internationally and are thus used to international service standards. They despise the US3 for the most part but understand that cabotage rules mean that they have to pick their poison when flying between the premier cities of the United States.

For those who hope that it expands beyond, I'd say that moves like B6 Mint at SEA or BOS and beyond might encourage the US 3 to match. Ditto for HA 332s moving to 100% flat bed, that may encourage carriers like UA to get rid of their Hawaiian configuration in the 772s and move them to two class int'l layouts or at least bring back a couple 767s with flat beds 1-2 per day between say SFO and HNL. IMO there's some room to expand the transcon service past the current 3 cities that the US 3 are doing, but not a ton of room and perhaps at less than 100% of the planes that do these routes. As an example, UA running a couple 772s out of BOS, perhaps in response to B6 and mint. Who's to say that DL won't follow, who's to say that AA LAX-MIA 777s won't see other domestic routes or that either carrier will do more flat bed 757s domestically?
2017: CVG | DEN | EWR | FRA | LAX | ORD | TLV | TXL | VIE
 
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aemoreira1981
Posts: 174
Joined: Mon Jan 09, 2017 12:17 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 1:24 am

jagraham wrote:
Flights between JFK and LAX / SFO are 767 and 757 aircraft with Delta One lie flat seats. UA has a competing p.s. service out of EWR, and (most(?)) AA flights are the A321 with lie flat seats


Nowadays, UA is using 3-class 777s as well as the ex-CO 757s, which have a BusinessFirst product. AA uses 4-class A321s with first class.
 
anrec80
Posts: 243
Joined: Mon Jan 10, 2011 7:50 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 3:26 am

Wow. Certainly a welcome addition that's past due. 6 hours in the air without any descent meal offering was tough for no reason. I hope that stays and they will expand it to other transcon routes (to/from IAD, BOS, SEA).
 
jumbojet
Posts: 1366
Joined: Mon Dec 29, 2003 3:01 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 4:34 am

Free IFE would be nice
 
michman
Posts: 669
Joined: Sat Dec 23, 2006 9:51 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 12:41 pm

jumbojet wrote:
Free IFE would be nice


It already is --

THE BEST ENTERTAINMENT IS NOW FREE
Delta was the first U.S. airline to offer all in-flight entertainment for free. That means you can enjoy over 1,000 hours of entertainment from your own device or your seatback screen-all free of charge. That includes the latest movies, TV,HBO®, SHOWTIME®, music,podcasts, games and more.
 
Jo8338
Posts: 12
Joined: Fri Dec 16, 2016 4:27 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 1:14 pm

When UA and AA are forces to match maybe they add their own respective premium routes. AA maybe MIA - LAX and UA IAD - LAX?
 
deltal1011man
Posts: 4841
Joined: Mon Sep 19, 2005 9:17 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 1:25 pm

toobz wrote:
Compensate hopefully this is just the beginning. I know DL was testing the market a while ago with meals. They obviously were pleased with the results (duhh who would bitch about a free meal lol). But hopefully this will roll out to other markets as well.


Till it comes to his beloved DTW it won't matter what happens.

Some how to people like that a service upgrade only matters if it is at said fanboys airport.

If it were DTW-LAX/SFO he and the klm kid would be yelling from the roof tops. (or complaining because it wasn't rolled out to every single flight from DTW.) :roll: :roll:
be a good little boy and do as Demand Media tells you. sellouts.
 
compensateme
Posts: 1885
Joined: Wed Jan 28, 2009 4:17 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 8:03 pm

[quote="JBLUA320"As there's no competitive reason to do so, why should they? There's no reason to dilute the revenue by offering a service the market doesn't demand.

They've raised the bar on a competitive, highly lucrative battleground route. Remember, too, that these routes are usually exempt from simple status upgrades unless you're at the very top of the chart. That results in a tremendous number of high value customers flying Economy and/or Comfort+ so it makes sense to have an offering in those cabins to differentiate the Economy/Comfort+ experience from that of UA's Economy/Economy Plus and AA's Main Cabin/Main Cabin Extra. The meal service will be an upgrade of the Delta experience in both its Y and W cabins.[/quote]

Try booking First Class on ATL/DTW/MSP-LAX on flights scheduled just outside the upgrade window; you'll notice that, on average, fewer than half the seats are available. This is consistent with prior statements from DL that an average of 50% of its system domestic First Class seats are purchased instead of upgraded (and the number is going to be higher on these routes -- longer flights, solid business market, difficulty of upgrades, etc.). In other words, fewer than 8 people, on average, are upgraded on these flights.

I mentioned this only because one poster suggested this as motivation for the return of meal service, and several people have agreed with the comments. I think it's foolhardy to suggest that DL's offering complimentary meal service to compensate for the few people who aren't upgraded; it'd be much cheaper to hand out a coupon for a complimentary buy-on-board product to the few high value passengers.

DL's doing this simply for one reason: to increase market share in the market. Like I said before, if it works, it might spread into a handful of other markets like BOS/LAX. If it doesn't, Flight Fuel will return. But Keep Dreaming if you think DL's "raising the bar" and this service will return to ATL-LAX/SEA/SFO/etc. in the future.
You're not the CEO; you were a menial aircraft support mechanic intern, and that was four years ago.
 
IPFreely
Posts: 1081
Joined: Sun Dec 24, 2006 8:26 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 8:29 pm

compensateme wrote:
They've raised the bar on a competitive, highly lucrative battleground route.


Have they really? A quick check of fares one month from today (JFK-SFO r/t departing March 11, returning March 18) shows DL's lowest available economy fare is $464.40 and AA's lowest available economy fare is $442.40. Maybe the "free" meal isn't so free after all.
 
MSPNWA
Posts: 2024
Joined: Thu Apr 23, 2009 2:48 am

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 9:49 pm

The rich get richer. Good news for the lucky few Y- passengers that get to fly the cheapest and most premium economy class in the country. Meanwhile the poor saps elsewhere subsidize the bloodbath that is NYC-LAX/SFO economy. You're welcome.
 
User avatar
b727fa
Posts: 1074
Joined: Sun Jun 12, 2011 8:21 pm

Re: Delta brings back free Y class meals on NYC transcon

Sat Feb 11, 2017 9:55 pm

IFE is free. And why these two routes? They are the tightest and most competitive routes in the US. While market share is desireable (and it matters), but Delta is really driving our Net Promoter Score. This is a big part of what's driving the change. Delta may not make a ton of money or gain a lot of market share, the increase of the NPS is what matters to the brand at this point.
My comments/opinions are my own and are not to be construed as the opinion(s) of my employer.

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