cvgComair wrote:AirportRival wrote:I was helping Delta and Allegiant passengers recheck their luggage in the international arrivals area today and I've gotta say that I was rather surprised by the number of connecting passengers on Delta. I don't work for Delta so I have no idea what the percentages are. I was even more surprised that most of them seemed to be going to other hubs and not the few non-hub cities that Delta offers from CVG.
I have seen this occur as well, I am especially surprised by the amount of people going through Cincinnati to get to Atlanta, Detroit, Minneapolis and New York. I was talking to a check-in agent about this in LA, and they were saying DL's reservation system puts award tickets on less convenient itineraries on purpose. He thought it was to free room on higher demand routes and paying passengers, but did not know for sure. For instance, when booking with money, the cheapest option is LAX-CVG, but when I use points, I am often routed LAX-LAS-CVG, LAX-SFO-CVG, LAX-SEA-CVG (I have done all of these). Other examples include CVG-ATL-LAS when there is a nonstop CVG-LAS, and it always seems to happen on award tickets. Since I am CVG based, I have not had experience with other hubs, but I would assume they do this at other hub cities.
Interesting. That makes sense from Delta's perspective. In related discussion, I feel like the international arrivals area could use a rehab. It feels a little dated to me.