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PanAm_DC10
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Posts: 3960
Joined: Wed Aug 23, 2000 7:37 am

Update - Punch List of Bugs, Errors, Requests

Mon Oct 15, 2018 9:52 pm

Hi All

Here is a punch list of issues reported, in progress, or resolved to keep you all in the loop. Thank you all for helping to report issues.

Outstanding Items Not in any specific Order

- Error Server encountered, Error 500, Error 502 when clicking on photos, forum links and upload pages
- Page time outs when trying to load a page in forum, photo or upload page
- Site slow to load pages when not leading to page time outs
- Unable to upload pictures to the site
- Thumbnails broken
- Large images not displaying or loading properly
- Error message received when trying to view Top 24 of last 24 Hours
- Page refreshes required if pages don't load
- Thumbnails broken in Photo Corner
- Thumbnails missing
- Uploaded images not appearing in the database

Please feel free to add by replying with any other issues you encounter. Our developers are working to resolve these issues and we will update with any fixes when we have them. Some of the bugs may no longer be an issue and we will update once we are certain a bug is specifically is fixed, we will remove these from the outstanding list.

Paul and Jeff M
Ask the impossible to achieve the best possible
 
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HarryLi
Screener
Posts: 945
Joined: Sun Jan 11, 2015 9:51 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 16, 2018 12:14 am

Hi Paul,
Is it necessary to include accepted images but did not appear in our DB ?

Regards,
Harry
I am a Guangzhou Spotter. My photos are here : http://www.airliners.net/search?user=20 ... =viewCount :D
 
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Runway28L
Posts: 1408
Joined: Wed Sep 20, 2017 7:35 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Oct 19, 2018 12:29 am

I’ll add that some of my photo uploads are somehow being duplicated in my queue. I had a photo accepted two days ago and that image was somehow duplicated and I now just got an unexpected double rejection.

I’ve had to double check and so far I’ve caught a few copies that were unexpectedly sitting in my queue.
Greetings from KPIT! Check out my photos here: http://www.airliners.net/search?user=45 ... teAccepted
 
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United787
Posts: 2781
Joined: Fri May 20, 2005 12:20 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 30, 2018 5:48 pm

How do you change your password?
How do you change your profile picture?
 
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PanAm_DC10
Community Manager
Topic Author
Posts: 3960
Joined: Wed Aug 23, 2000 7:37 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 30, 2018 10:19 pm

Hi United 787

You change your password at the following link: https://www.airliners.net/user/account/ ... s/security
You change your profile picture at the following link: https://www.airliners.net/user/account/settings

Regards

Paul
Ask the impossible to achieve the best possible
 
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paddesky
Posts: 1
Joined: Sat Nov 10, 2018 12:34 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sun Nov 25, 2018 8:20 pm

Hi folks,

Just a quick question,
Why I'm not able to open the site from Iran, seems you banned Iranian IP, pity
I have to use VPNs in order to come and surf the Airliners and believe it or not it's quite difficult with slow connections. Can't you fix this thing plz? It wasn't like this 2 years ago.

Cheers
 
ChrisLait
Posts: 248
Joined: Thu Oct 13, 2016 1:48 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 11:04 am

Is there a current issue displaying approved photos? I have a number of approved photos that seem to be stuck at “approved pending processing”. They have been stuck at this point for over 4 hours now where they are normally available instantly.

Thanks
 
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airkas1
Head Screener
Posts: 7274
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 11:38 am

Yes, same issues as recently. Please don't upload any photos, as chances are they are getting corrupt. We've also halted screening for the time being.
 
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airkas1
Head Screener
Posts: 7274
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 12:48 pm

Things seem to work again, so we're back to screening and uploading photos should work again too.
 
JKPhotos
Posts: 918
Joined: Wed Nov 09, 2011 4:03 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 1:32 pm

Obviously on some shots accepted yesterday, the view count is still stuck. But maybe it is being solved, as on shots from today it seems to work. So maybe it takes its time to reindex them.
 
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akirauekawa
Posts: 49
Joined: Thu Feb 07, 2008 9:08 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 3:15 pm

Hi, the view count on my latest shot (ID:5291177) remains zero. Please check it out.
AkiraUekawa
 
JKPhotos
Posts: 918
Joined: Wed Nov 09, 2011 4:03 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 5:16 pm

Same for me 5288229 also stuck ar 191 views the whole day.
 
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PanAm_DC10
Community Manager
Topic Author
Posts: 3960
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Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 6:58 pm

Hi All

These issues have been resolved and as Kas noted we're screening again. I'll get the developers to check out the view counters for images which remain stuck

Paul
Ask the impossible to achieve the best possible
 
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akirauekawa
Posts: 49
Joined: Thu Feb 07, 2008 9:08 pm

Re: Update - Punch List of Bugs, Errors, Requests

Wed Nov 28, 2018 3:10 am

PanAm_DC10 wrote:
Hi All

These issues have been resolved and as Kas noted we're screening again. I'll get the developers to check out the view counters for images which remain stuck

Paul

Hi Paul, thanks as always for your and the team's hard work. Right now it seems like the issue is still ongoing, as something is wrong on the view counter not only for my photos but also for some others.
AkiraUekawa
 
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CarbonFibre
Posts: 409
Joined: Fri Sep 29, 2017 4:02 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 30, 2018 8:57 am

The grammar and spelling on the home page is terrible.

Image
 
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airkas1
Head Screener
Posts: 7274
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 30, 2018 11:04 am

Both fixed. But I'm sure you can understand that we have an international team and these things happen. Surely you're not always 100% perfect with spelling either?
 
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CarbonFibre
Posts: 409
Joined: Fri Sep 29, 2017 4:02 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 30, 2018 1:23 pm

It still says Carojet.
 
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yeogeo
Posts: 1093
Joined: Sun Jul 26, 2009 2:47 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sat Dec 01, 2018 4:55 pm

I find that when I try to edit my post there's a 50/50 chance that instead of the edit a duplicate post is produced. I see a lot of dup posts on the site, so I know its not affecting only me. Hasn't anyone brought this up before? I'm tempted to edit this post for an example! Cheers! Okay, the edit worked this time :) oh well - it IS a problem I find.
 
SATexan
Posts: 245
Joined: Wed Jul 22, 2009 6:49 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Dec 13, 2018 12:26 am

I posted a new topic on Civil Aviation and it went missing right away! Not a trace...
 
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atcsundevil
Moderator
Posts: 3294
Joined: Sat Mar 20, 2010 12:22 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Dec 13, 2018 2:38 am

SATexan wrote:
I posted a new topic on Civil Aviation and it went missing right away! Not a trace...

This isn't really the correct thread to raise this issue. This thread is regarding technical fixes with the site. It would have been preferable to either post a new topic in Site Related, or better yet, email us at [email protected].

I assume you're referring to this thread? viewtopic.php?f=4&t=1410525&p=20926219#p20926219

Your thread was not deleted or disappeared, it was moved to the Travel Forum. That is the correct forum placement for that thread. You can also find it by viewing your posts from your profile.
 
SATexan
Posts: 245
Joined: Wed Jul 22, 2009 6:49 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Dec 13, 2018 5:26 am

atcsundevil wrote:
SATexan wrote:
I assume you're referring to this thread? viewtopic.php?f=4&t=1410525&p=20926219#p20926219

Your thread was not deleted or disappeared, it was moved to the Travel Forum.


Well, I'm sorry, I did not see the thread in my profile. I did not get alerts regarding the responses I got for the same. I also did not get any notification from the mods regarding the thread being moved. Anyways, Now that you've told me where the thread is, consider this matter as closed.
 
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dara88
Posts: 62
Joined: Fri Jan 12, 2018 6:35 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Jan 29, 2019 10:10 am

Hey guys, didn't know where to post this. The IATA code of Karaj - Payam Airport (KRJ) is incorrect and has to be changed to PYK.
Have a nice day,
Dara
 
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airkas1
Head Screener
Posts: 7274
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Jan 29, 2019 12:18 pm

dara88 wrote:
Hey guys, didn't know where to post this. The IATA code of Karaj - Payam Airport (KRJ) is incorrect and has to be changed to PYK.
Have a nice day,
Dara

I will inform the editors, thanks!
For similar things, you can E-mail editors[at]airliners.net.
 
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Veigar
Posts: 234
Joined: Sat Jun 27, 2015 4:09 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Jan 31, 2019 4:28 pm

I think this is a good thread for me to ask. I can't seem to change my avatar at all and in the past it has always shifted to random older avatars I had, and now I can't change my avatar at all as it just blocks my access. Anyone know why this is? Thanks.

Image
 
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PanAm_DC10
Community Manager
Topic Author
Posts: 3960
Joined: Wed Aug 23, 2000 7:37 am

Re: Update - Punch List of Bugs, Errors, Requests

Thu Jan 31, 2019 11:22 pm

Hi Veigar

Thanks for reporting this and making us aware of it. We'll look into it and try to ensure it doesn't happen again.

Paul
Ask the impossible to achieve the best possible
 
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Veigar
Posts: 234
Joined: Sat Jun 27, 2015 4:09 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Feb 01, 2019 3:12 am

When do you think it'll be fixed? I haven't been faceless since I joined!...


I should actually further explain it. In general, avatar changing for me has been incredibly buggy. For example, it'd take weeks for my new avatar to show up on the forum, and recently when I changed my avatar, it used an even older avatar from ages ago instead of updating to the new one.

However now, after I deleted my previous avatar, it's just completely blocked me off from changing.
 
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1337Delta764
Posts: 5601
Joined: Mon Oct 31, 2005 4:02 am

Re: Update - Punch List of Bugs, Errors, Requests

Fri Feb 01, 2019 3:53 am

I actually wanted to change my avatar as well.
Yes, I wear Fairy Tale Pink IZOD shirts. I am a real man.
 
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VertScopeJeff
General Manager
Posts: 177
Joined: Thu Mar 02, 2017 3:37 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Feb 01, 2019 9:21 pm

Noted and we are looking into this.

Standby for updates.

Jeff M
 
Tiger119
Posts: 1620
Joined: Wed Sep 10, 2003 1:52 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sun Feb 17, 2019 10:17 pm

There are videos of the moving of the Corendon Boeing 747 (former KLM I believe) all over YouTube. I am just curious as to why they did this? I am not questioning their reasoning, I'm just curious why a company would spend all this energy, money, and other resources to move this beautiful air frame. I did a search on A.net and found a string (I'm sure there are more than one string). Now that I found a string I want to read, several words in the initial post and in the comments that are reversed highlighted yellow that is so bright I am unable to read those particular words. Is there a way that I, as a viewer, am able to tone that yellow down or off completely after I found an existing string? Otherwise, I am spending time trying to figure away around it instead of enjoying reading information off the site.
Flying is the second greatest thrill known to mankind, landing is the first!
 
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hOMSaR
Posts: 2072
Joined: Tue Jan 19, 2010 4:47 am

Re: Update - Punch List of Bugs, Errors, Requests

Fri Feb 22, 2019 5:30 pm

Tiger119 wrote:
There are videos of the moving of the Corendon Boeing 747 (former KLM I believe) all over YouTube. I am just curious as to why they did this? I am not questioning their reasoning, I'm just curious why a company would spend all this energy, money, and other resources to move this beautiful air frame. I did a search on A.net and found a string (I'm sure there are more than one string). Now that I found a string I want to read, several words in the initial post and in the comments that are reversed highlighted yellow that is so bright I am unable to read those particular words. Is there a way that I, as a viewer, am able to tone that yellow down or off completely after I found an existing string? Otherwise, I am spending time trying to figure away around it instead of enjoying reading information off the site.


When you search for certain words on the site, those words are highlighted. If you look at the URL in your address bar, there should be text at the end that says &hilit=Airbus+A320 (In this case, it is highlighting the terms Airbus and A320). Just delete the &hilit and any text after that in the URL and it should go away.
The plural of Airbus is Airbuses. Airbii is not a word.
There is no 787-800, nor 787-900 or 747-800. It's 787-8, 787-9, and 747-8.
A321neoLR is also unnecessary. It's simply A321LR.
Airplanes don't have isles, they have aisles.
 
outbackair
Posts: 121
Joined: Thu Jul 14, 2005 6:01 pm

Re: Update - Punch List of Bugs, Errors, Requests

Mon Mar 11, 2019 10:04 am

PanAm_DC10 wrote:
Hi Veigar

Thanks for reporting this and making us aware of it. We'll look into it and try to ensure it doesn't happen again.

Paul


I'm having the same problem. Try to save profile with an avatar and I get the 'you've been blocked' message.
 
Asturias
Posts: 1964
Joined: Wed Apr 05, 2006 5:32 am

Re: Update - Punch List of Bugs, Errors, Requests

Sun Mar 24, 2019 7:42 pm

PanAm_DC10 wrote:
Hi Veigar

Thanks for reporting this and making us aware of it. We'll look into it and try to ensure it doesn't happen again.

Paul


I'm having the exact same problem as well, I get that annoying and unhelpful Cloudflare block when I try to save my profile after uploading a profile picture (jpg of clouds, smaller than 500px)
Tonight we fly
 
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Runway28L
Posts: 1408
Joined: Wed Sep 20, 2017 7:35 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Mar 26, 2019 2:03 am

The site has been pretty glitchy for me tonight. Posts I’ve seen are still showing up as “unread” and whenever I select “Civil Aviation” to exit a thread I’m in, it instead redirects me to another random thread. I’ve also been getting loading errors and server errors on occasion that say “there are too many connections at once”.

Anyone also having this issue?
Greetings from KPIT! Check out my photos here: http://www.airliners.net/search?user=45 ... teAccepted

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