Thumbnails not shown

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Dysko
Topic Author
Posts: 52
Joined: Wed Sep 01, 2010 4:05 pm

Thumbnails not shown

Sun Jul 09, 2017 7:52 am

Many photos have "broken" thumbnails. However, when clicking on it, the photo can be seen correctly.

Home page:
Image

Search results:
Image

Latest additions:
Image
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scbriml
Posts: 23156
Joined: Wed Jul 02, 2003 10:37 pm

Re: Thumbnails not shown

Sun Jul 09, 2017 8:22 am

Same for me.
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Thumbnails not shown

Sun Jul 09, 2017 8:40 am

Yeah, it's been going on since last night. The developer has been E-mailed and hopefully it will be resolved soon. Thanks!
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HarryLi
Screener
Posts: 1061
Joined: Sun Jan 11, 2015 9:51 am

Re: Thumbnails not shown

Sun Jul 09, 2017 11:43 am

I met the same situation today. I thought it was my internet issue. Well , it seems not like what I thought. :o
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johnr
Posts: 139
Joined: Thu Nov 10, 2005 9:46 pm

Re: Thumbnails not shown

Fri Jul 14, 2017 6:44 am

Any word on when this issue will be resolved?
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Thumbnails not shown

Fri Jul 14, 2017 10:26 am

johnr wrote:
Any word on when this issue will be resolved?

The issue resolved itself within a day of taking place. As far as I know everything has been back to normal since. If you have other experiences, I'd love to hear.
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johnr
Posts: 139
Joined: Thu Nov 10, 2005 9:46 pm

Re: Thumbnails not shown

Fri Jul 14, 2017 10:39 am

Yes, I'm having other experience. The last two days probably 40% of the images appear as an empty box.
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Thumbnails not shown

Fri Jul 14, 2017 11:12 am

johnr wrote:
Yes, I'm having other experience. The last two days probably 40% of the images appear as an empty box.

Thanks for the info John. Could you please advise the internet browser you use, so I can pass it on to the developer? Just to be sure, have you tried deleting the cookies yet?
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johnr
Posts: 139
Joined: Thu Nov 10, 2005 9:46 pm

Re: Thumbnails not shown

Fri Jul 14, 2017 11:26 am

I'm using Safari and yes I've deleted the cookies.
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Thumbnails not shown

Fri Jul 14, 2017 11:51 am

Thanks John, I've E-mailed the developer and will report back here once I have more info.
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dragon-wings
Posts: 4198
Joined: Fri Apr 06, 2001 4:55 am

Re: Thumbnails not shown

Sat Jul 15, 2017 3:19 am

I have the same problems with Chrome and Internet Explorer 11.
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zkokq
Posts: 518
Joined: Tue Mar 13, 2012 8:44 am

Re: Thumbnails not shown

Sat Jul 15, 2017 9:31 am

Likewise with Chrome and Safari.
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khyim
Posts: 3
Joined: Sun Jun 12, 2005 3:23 am

Re: Thumbnails not shown

Sat Jul 15, 2017 3:14 pm

airkas1 wrote:
Yeah, it's been going on since last night. The developer has been E-mailed and hopefully it will be resolved soon. Thanks!

So disappointed that the thumbnails problem cannot be fixed after 6 days ago.
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MainelyRick
Posts: 20
Joined: Sat Jul 02, 2016 6:49 pm

Re: Thumbnails not shown

Sat Jul 15, 2017 9:04 pm

Problem still exists on Safari and Firefox. I appreciate those that are working to fix it.
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PanAm_DC10
Community Manager
Posts: 4220
Joined: Wed Aug 23, 2000 7:37 am

Re: Thumbnails not shown

Sun Jul 16, 2017 12:10 am

Hi All

One of the image servers has a problem which is proving harder to pin down than expected, our developer is working to resolve the issue but is encountering problems with the fix. Hopefully all should be back to normal shortly but the weekend may delay things a little. We are sorry for the inconvenience caused.

Regards

Paul
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murykken
Posts: 5
Joined: Fri Nov 07, 2014 9:17 pm

Re: Thumbnails not shown

Mon Jul 17, 2017 8:59 pm

Still an ongoing issue.
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VertScopeJeff
Posts: 198
Joined: Thu Mar 02, 2017 3:37 pm

Re: Thumbnails not shown

Mon Jul 17, 2017 9:22 pm

Heya all,

I just had a call with Paul and we are escalating this issue to senior support,

Sorry for the delay on this but I will have an update soon.

Thanks,
Jeff M
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PanAm_DC10
Community Manager
Posts: 4220
Joined: Wed Aug 23, 2000 7:37 am

Re: Thumbnails not shown

Tue Jul 18, 2017 12:22 am

Hi All

Our developer has released a fix for this issue and all thumbnails are now visible for me please let us know if you continue to encounter the issue, thank you.

Paul
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